We are committed to protecting every piece of personal information you entrust to us. This policy transparently explains how 100cuci vip collects, uses, and safeguards your data in accordance with Malaysia's Personal Data Protection Act 2010.
Six core principles that define how 100cuci vip manages and protects the personal data of every Malaysian member.
All data you submit to 100cuci vip — from login credentials to transaction details for deposits made via Touch 'n Go or DuitNow — is encrypted using industry-standard 256-bit SSL protocol. This means your data cannot be read even if it is intercepted in transit.
All personal data processing at 100cuci vip is carried out in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This includes requirements for explicit consent, the right to data correction, and our obligation to notify you in the event of any significant data breach.
100cuci vip does not sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for the purposes you consented to at registration and during platform use.
As a 100cuci vip member, you have the full right to access, correct, or request the deletion of your personal data at any time. This process can be initiated through our customer support team, which operates 24 hours a day in Bahasa Melayu.
Only 100cuci vip staff who genuinely require access to your data to perform their duties are permitted to do so. All access is logged and monitored. Our staff are also bound by strict confidentiality agreements as a condition of their employment.
We retain your personal data only for as long as necessary for the stated purposes, or as required under applicable Malaysian law. Once the required retention period has elapsed and there are no remaining legal obligations, your data is securely deleted or permanently anonymised.
Important Note: This Privacy Policy applies to all personal information collected by 100cuci vip through the 100cucivip.click platform. By using our platform, you agree to the terms set out in this Privacy Policy. Please read it carefully before completing registration or using the platform.
100cuci vip is an online casino platform designed specifically for Malaysian players. In operating this platform, we need to collect and process certain personal information from our members in order to provide a safe, fair service that meets the applicable legal requirements in Malaysia.
We understand that privacy is something you take seriously — and so do we. This Privacy Policy is written in clear, straightforward language because we believe you deserve to know exactly what happens with your data, not just a lengthy document that nobody reads.
This document explains what types of data we collect, why we need it, how we protect it, how long we retain it, and what your rights are as the data owner. If any section is unclear, our support team is available to assist fully in Bahasa Melayu, 24 hours a day.
100cuci vip complies with Malaysia's Personal Data Protection Act 2010 (PDPA) across all aspects of data processing. For us, this goes beyond a legal obligation — it is part of our commitment to being a platform that the Malaysian player community can genuinely trust.
100cuci vip collects various categories of personal data depending on how you interact with our platform. The table below outlines the types of data collected, along with their purpose and relevance:
We do not collect sensitive personal data such as health information, religious beliefs, or political views unless it is directly relevant to responsible gaming needs and you have given explicit consent for such collection.
100cuci vip collects your personal data through several key channels:
100cuci vip uses the personal data collected solely for the following legitimate purposes that are directly related to the services we provide:
Use of data for marketing: 100cuci vip will only send you promotional communications if you have given explicit consent during registration or at a later stage. You may withdraw this consent at any time by contacting our support team.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), 100cuci vip processes your personal data on the basis of one or more of the following lawful grounds:
100cuci vip does not sell your personal data to any party. However, in certain limited situations, we may need to share data with the following parties for legitimate purposes:
In all data sharing instances described above, we ensure that only the minimum necessary data is shared, and that recipients uphold data protection standards equivalent to or higher than our own.
We implement multiple layers of technical and organizational measures to protect your personal data from unauthorized access, loss, or accidental disclosure:
While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. In the event of a data breach that significantly affects your personal information, we are committed to notifying you within the timeframe required under Malaysia's PDPA.
100cuci vip retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required under applicable Malaysian law. Typical retention periods are as follows:
Once the required retention period has elapsed, your data is securely deleted or permanently anonymised so that it can no longer be associated with you as an individual.
As an individual whose data is processed by 100cuci vip under Malaysia's PDPA, you have the following rights:
Request a copy of the personal data we hold about you in a readily understandable format.
Request that we correct any inaccurate or incomplete personal data we hold about you.
In certain circumstances, request that we delete your personal data — subject to legal data retention obligations.
Object to the processing of your data for specific purposes such as direct marketing at any time.
Request your data in a structured, machine-readable format for transfer to another service provider.
Withdraw any consent you have previously given at any time, without affecting the validity of processing carried out prior to that withdrawal.
To exercise any of the rights above, please contact the 100cuci vip customer support team via live chat or email at support@100cucivip.click. We will process your request within 21 business days. In some cases, we may need to verify your identity before proceeding.
Certain rights may be limited or may not apply in full under specific circumstances — for example, we are unable to delete transaction records that Malaysian law requires us to retain. In such cases, we will clearly explain the reasons to you.
100cuci vip uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The table below describes the types of cookies we use:
Cookies that are essential to security and the core functionality of the platform cannot be disabled, as they are necessary for the platform to operate properly. For analytics and functional cookies, you can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect your gaming experience on 100cuci vip.
The 100cuci vip platform may contain links to third-party services such as game providers or payment channels. Once you leave our platform to access these services, the 100cuci vip Privacy Policy no longer applies to data collected by those third parties.
We encourage you to read each party's privacy policy before providing them with any personal information. 100cuci vip is not responsible for the privacy practices or content of any third-party websites or services.
All key service providers working with 100cuci vip — including licensed game providers and approved payment processors in Malaysia — are selected based on their compliance with stringent data protection standards. We conduct regular due diligence reviews to ensure these standards are maintained.
100cuci vip may update this Privacy Policy from time to time to reflect changes in our practices, technological developments, or new legal requirements. Whenever we make significant changes, we will:
Continued use of the 100cuci vip platform after any policy changes take effect will be considered acceptance of the latest version of the Privacy Policy. If you do not agree with the changes made, you have the right to close your account and withdraw your balance before the new policy comes into effect. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints about how 100cuci vip handles your personal data, or if you wish to exercise any of the rights outlined in this Privacy Policy, please contact us through the following channels:
The fastest way to get immediate assistance. Available 24 hours a day, 7 days a week, fully in Bahasa Melayu. Our team handles privacy-related enquiries as a high priority.
For enquiries requiring a formal written response or documentation. We aim to reply to all privacy-related emails within 48 business hours. Please include your full name and account number for faster processing.
Send a message directly to our support WhatsApp number for personal data inquiries that require a prompt but non-urgent response. The WhatsApp number is available on the platform after you log in.
All data rights requests will be processed within 21 business days. We may need to verify your identity before processing certain requests to ensure the security of your data. If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia.
From the moment you register to every transaction you make — here's how we keep your data protected at all times.
We only request information that is genuinely necessary at registration — your name and Malaysian phone number. No excess information is collected before it is actually needed.
Every piece of data you submit — passwords, deposit details via TNG or DuitNow, personal information — is encrypted using 256-bit SSL before it reaches our servers.
Your data is stored in a segmented system — identity data, financial data, and gaming data are held separately, with different access controls applied at each layer.
Our security systems monitor all activity 24/7 to detect any unauthorized access attempts or unusual behavior. All threats are blocked automatically.
100cuci vip's security infrastructure is regularly reviewed and audited by our internal technical team and, where applicable, independent external security specialists.
Once the required retention period has elapsed, data is deleted or anonymized using methods that ensure it cannot be recovered.
Just as important as what we do — is what we not do with your data as a 100cuci vip member.
Your data also plays a role in helping us safeguard your wellbeing as a 100cuci vip player.
Your gaming data is analysed on a private basis to detect early signs of problem gambling. If a risk pattern is identified, we may reach out to you confidentially to offer assistance.
The deposit limits and playing time limits you set are securely stored and enforced by our system. This limit information is not shared with any external parties.
If you apply for self-exclusion, that status is stored securely and strictly observed. No information regarding your self-exclusion is disclosed to any third party.
If you need assistance with problem gambling, please contact Talian Kasih at 15999 or visit Responsible Gaming page us for guidance.
The most frequently asked questions from 100cuci vip members about their privacy and personal data protection.
Your data is protected, your privacy is respected, and your gaming experience comes first. Join over 500,000 Malaysian members who have trusted 100cuci vip as their online entertainment platform of choice.